Orla literally took my ailing online presence and shook hard, guiding me right out of my comfort zone in the nicest but firmest way possible. She has huge IT skills which is so important for the health of any business, especially in the craft sector where many of the more veteran parctitioners would struggle in the online area. I am so grateful to her because now what had seemed like intractable problems have been dealt with and there is a web site I can be proud of in the public domain. Her connections in this area have been so important too.